No More Knots is Australia’s largest clinic of its kind and was first formed in 1998 by former athlete and entrepreneur, Kelly Townsend.
The original No More Knots started with just 4 small rooms under Kelly’s own house, and a team of just three enthusiastic therapists, keen to make a difference. The business flourished due to high quality consistent service, high demand and the ever growing team moved to a larger, purpose built building in the Southside Brisbane suburb of Greenslopes where it continued to grow.
In early 2011, No More Knots opened its doors to the public in a second location in Taringa, to meet the growing demand for exceptional treatment, in the Western suburbs of Brisbane. Between the two clinics, No More Knots is home to over 30 tertiary qualified therapists who specialise in Remedial Massage, Myotherapy and Physiotherapy, who are supported by a wonderful administrative team of twelve.
After building a business over the past 14 years, Kelly has now moved sideways to begin the wonderful journey of building a family. In 2012, she welcomed Charlie as the newest and smallest member of the No More Knots team into the world. This important transition was made possible after Kristy Donoghue became Kelly’s business partner, and General Manager of No More Knots. Kelly and Kristy have been friends since primary school, at the age of 4, so it is with this strong history of friendship, and a raw understanding of each others strengths and weaknesses that they moved the business into the next phase, with Kristy at the helm.
Kristy brings a wealth of management experience to No More Knots. Her background as Tour Manager for Contiki and Trafalgar for approximately 8 years, and 4 years in a management role with Nestle has meant that her communication skills and people management are second to none. Kristy has a wonderful ability to nurture and develop the skills of those around her, she places a very high regard for treating others as she would like to be treated and endeavours to encourage each member of the team at No More Knots, to be the best version of themselves that they can be. Her laugh can be heard throughout the clinic, helping to make it a pleasure to work.
No More Knots is now privileged to treat over 600 clients each week, with a fabulous mix of office workers, tradespeople, weekend warriors to elite athletes; all sharing the common goal of receiving outstanding treatment tailored specifically to meet their individual needs. As a result, it has quickly built a reputation for outstanding service at all levels of the business, and has become the most well renowned clinic of its kind. In turn, this allows the team at No More Knots to continue to be passionate about what they do for their clients, on a daily basis.